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Why Copilot Training Fails (And How to Fix It)

Buying the license is the easy part. Getting your team to actually change how they work is the challenge.

We see it all the time: A company buys 500 licenses for Microsoft Copilot. They send out an email announcing it. They maybe hold a one-hour "lunch and learn."

Three months later, usage is under 10%. Why?

Because access is not adoption.

The "Blank Page" Problem

When you give someone a tool that can do anything, they often do nothing. It's overwhelming. Without specific, role-based use cases, employees default to their old way of working.

The Fix: Role-Based Training

Don't teach "Prompt Engineering." Teach "How to write a marketing brief in 5 minutes" or "How to analyze a P&L statement instantly."

The Fix: Psychological Safety

Employees are scared AI will replace them. You must frame it as a tool that removes drudgery, not headcount.

Our Approach: The "Pilot" Program

We don't just train; we transform. Our engagement starts with identifying a cohort of "Champions"—enthusiastic early adopters in each department.

  • We train the Champions intensively.
  • They build a library of prompts specific to your business.
  • They teach their peers (peer-to-peer learning is 5x more effective than top-down training).

Turn licenses into leverage

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